Answers to your frequently asked questions
Are you a property owner in Northwest Arkansas? If so, Partners Property Management is here to support you.
Owning residential and commercial properties in Northwest Arkansas is a great way to make passive income, but managing them comes with stress and headaches.
That’s where Partners Property Management comes in. We’re here to help you protect your investments, maximize your income and reduce your day-to-day stress.
On this page, you’ll find frequently asked questions about working with us for your Arkansas property management needs.
Can’t seem to find what you’re looking for? Please don’t hesitate to call us at 479-278-4010 for more.
What areas do you serve?
At Partners Property Management, we proudly serve property owners across Northwest Arkansas, including Fayetteville, Prairie Grove, Farmington, Tontitown, Springdale, Rogers, Bentonville, Gentry, Bella Vista, Centerton and Siloam Springs.
If you own a commercial or residential property in any of these areas, we’d love to help you with management!
What types of properties do you manage?
We manage residential properties, including single-family homes, apartment buildings and multi-family properties, as well as commercial properties, including office buildings and retail shopping centers.
What services does Partners Property Management offer?
We offer a complete range of professional property management services to maximize your returns while minimizing your stress.
Our services include tenant screening, property marketing, rent collection, property maintenance and repairs, detailed financial reporting, lease management, and more.
How do you find the optimal rental price for my property?
In order to attract qualified tenants and ensure you’re earning maximal rental income, we make sure to help you correctly price your rental.
Our detailed rental market analysis compares your property to similar ones in the Northwest Arkansas community. Then, we evaluate location, property size, condition, amenities and current market demand to find a competitive rental price.
How do you market rental properties?
When you’re faced with a vacancy, we use effective marketing methods to attract trustworthy tenants quickly.
Professional photos and virtual video tours are some of the ways we make your listing stand out from others in the area.
We also use traditional marketing methods, like “for rent” signage and word-of-mouth to expand our reach and ensure we fill your rental with tenants in no time!
How do you screen potential tenants?
Our tenant screening process is designed to reduce the risk of renting to problem tenants who may fail to pay their rent on time, cause property damage and violate the terms of the lease.
Our process is thorough and includes reviewing income and employment, credit scores, criminal history, rental background and more – always in full compliance with Arkansas fair housing laws.
How do you handle property maintenance and repairs?
Tenants can submit requests for maintenance needs 24/7 through the online tenant portal. We then assess all the submissions and address them in a timely manner.
We only work with licensed and insured vendors to ensure quality, professional work at competitive prices.
Do you perform regular inspections on my property?
Yes! We conduct routine property inspections to ensure your tenants are properly caring for your investment. Our routine inspections help us identify maintenance issues early, before they become major and costly.
We also perform move-in and move-out inspections to properly document the condition of the property before and after a tenancy. This helps us ensure a fair assessment of any security deposit deductions.
What do you do if there’s an emergency at my property?
At Partners Property Management, we have a maintenance process that’s available 24/7 to handle emergencies, including any issues that can harm tenants or cause significant property damage. Examples of emergencies include plumbing leaks, electrical issues, HVAC failures, security concerns and more.
We deal with all urgent matters immediately – day or night, weekend or weekday. Plus, we’ll keep you updated on all maintenance projects as they happen, including all maintenance costs so you can keep track.
How do you manage rent collection?
We simplify the rent collection process by offering our tenants 24/7 access to an online tenant portal. Through this portal, they can securely pay their rent without struggles, and you can enjoy income deposited directly into your bank account consistently every month.
What happens if a tenant doesn’t pay their rent on time?
If a tenant fails to pay their rent, we consider this a serious lease violation. In this situation, we handle all the tenant communication and follow-ups to ensure you get your rental income. If the situation persists, we will begin the legal Arkansas eviction process.
Our primary goal is to protect your investment, and we do everything necessary to ensure that happens.
How do you handle tenant turnover?
Typically, we are able to maintain reliable, long-term tenants. That said, tenant turnover is inevitable eventually.
When a tenant decides to vacate the property, we launch an effective marketing strategy immediately to minimize vacancy time.
Do you provide financial reporting?
Yes, detailed financial reporting is one of the main services we offer our property owners. Our clients enjoy 24/7 access to crucial financial statements and documents that outline their income and expenses.
Our financial reporting service will ensure that you can track your cash flow and understand how your property is performing, so that you can make informed and confident business decisions.
How do you stay compliant with Arkansas laws and regulations?
We specialize in managing residential and commercial properties in Arkansas, specifically. For this reason, we stay up-to-date on Arkansas landlord-tenant laws and local regulations.
How can I contact Partners Property Management to get started?
Partners Property Management is here for you. Should you have any questions, please don’t hesitate to contact us at 479-278-4010.
Let our team of Arkansas property management experts help you achieve peace of mind while maximizing your return on investment.
